Personal Information Manager Software
Resume mistake? Will it ruin chances?
I submitted my resume and a cover letter to a company I was extremely interested in working for. I got an answer back within two days. The hiring manager asked me to submit another copy of my resume because the one I sent was un- readable. I did that quickly but there was another formatting issue, with my personal information at the top. I found out that the software I was using is not compatible with their operating system. I explained that, and fixed all the issues. Still I’m worried that it looks unprofessional.
How negatively does this weigh against my application? Still have a chance?
It’s an assistant position at a medium sized art gallery
It all depends on the person who wants to hire you. Sometimes they can get upset over the most trivial things. Other ones (particularly the good ones – the ones you want to work for) will ignore things like this that aren’t your fault and concentrate on whether or not you are qualified for the job and should they hire you.
I think you still have a chance.
What I’d do at this point is send a hardcopy of your resume (and make sure it is perfect) and a cover letter in which you apologize for the formatting issue (don’t say error – it was something you didn’t do on purpose and which you couldn’t control), and that you are still very interested in the position, etc., and although you did send them a good electronic copy, you also wanted to be sure they had a good copy so you are also following up with a hardcopy. And I’d send it to the attention of the hiring manager (and put the hiring manager’s name on the envelope). This shows that you accepted that something went wrong, you are still interested, and you made every attempt to fix it and put in extra effort to ensure that the job (them getting your resume properly) was done right.
Good luck.
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