Contact Center Management Software
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Tripp Lite SMART3000NET (SMART3000) Smart 3000VA Line-Interactive UPS (8 Outlets) $1,530.00 Tripp Lite”s SMART 3000NET intelligent, line interactive large tower UPS system protects servers, networking accessories and telecommunications equipment from blackouts, voltage fluctuations and transient surges. Large internal batteries offer 23 minutes half load runtime and 7 minutes fully loaded. Runtime is expandable with optional BP24V28-2U (limit 1) and BP24V70-3U (multi-pack compatible) ex… |
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CCIE Cisco Certified Internetwork Expert Voice Certification Exam Preparation Course in a Book for Passing the CCIE Exam – The How To Pass on Your First Try Certification Study Guide $19.95 The Voice track concentrates on voice solutions for the enterprise and includes subjects such as Quality of Service, MGCP, Call Manager (Cisco’s VoIP PBX), Cisco Unity (Cisco’s Unified Messaging platform), Unity Express and IP Contact Center Express.Most candidates pass the CCIE Voice certification after three or four lab attempts, but there have been cases in which candidates pass after more than… |
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Call Center Forecasting and Scheduling : The Best of Call Center Management Review $16.95 Call Center Forecasting & Scheduling There is simply no way to establish and operate an effective call center environment without a solid understanding of the principles behind forecasting, staffing, scheduling, service level, queuing dynamics and real-time management. Originally published in the pages of Call Center Management Review, these articles were selected for their educational value, prac… |
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Call Center Operation: Design, Operation, and Maintenance $40.55 Every customer-facing corporation has at least one call center. In the United States, call centers handle a billion calls per year. Call Center Operation gives you complete coverage of the critical issues involved in the design, implementation, organization, and management of a customer call center. Sharp provides information on advanced technology tools for workforce management, workshop examples… |
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Knights of Honor $45.99 Knights of Honor is a Bulgarian Empire Conquering Simulation strategy RPG. As King, it is your duty to lead your people in their struggle to raise your kingdom from its humble beginnings to a position of power and prestige. War, diplomacy and a burgeoning economy are the means by which you increase your power and expand your influence. A unique Knight-management system will offer you brand new pos… |
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Sage Peachtree Complete Accounting 2011 [OLD VERSION] $19.99 Sage Peachtree Complete Accounting 2011 helps you work more easily and efficiently with robust core accounting and added features like job costing time and billing in-depth inventory capabilities and analysis tools. Its multi-user option* helps improve productivity while providing screen-level security and a clear audit trail. Save time with simplified dashboards management centers integration wit… |
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Peachtree Complete Accounting 2010 $19.99 Accuracy. Control. ResultsProduct InformationPeachtree by Sage Complete Accounting 2010 combines robust core accounting with features like job costing time and billing in-depth inventory capabilities and analysis tools. Its multi-user option1 helps improve productivity while providing control over who accesses data. Peachtree Complete Accounting 2010 provides 125+ customizable business reports… |
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Quicken Rental Property Manager 2011 – [Old Version] $59.96 Quicken Rental Property Manager 2011 includes all of the features found in Quicken Home & Business, plus smart tools for managing your rental properties. Always know how your home-based business is doing. Helps maximize deductions and simplify your taxes. Manage Your Personal, Business, and Rental Property Finances in One Place Organizes Your Finances All in One Plac… |
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GlobalSat TR-203 Personal Tracker Feature: # High sensitivity GPS chipset # Combination of GPS and GSM/GPRS wireless network. # Quad-band GSM (850/900/1800/1900MHz) and GPRS class10. # Quick GPS feature that reduce the time to locate your position. # Built in buffer storage and data logger capability to record up to 10,000/150,000 positions data. # Position tracking function: locate with preset time interval or one time report via… |
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RAYMARINE AIS650 CLASS B AIS $1,148.85 ****** This item is controlled by the FCC. It must be programmed by a dealer before delivering to a end user. The programming is additional cost please contact your dealer. **** Operating in the VHF maritime band, the AIS system enables the wireless exchange of navigation status between vessels and shore-side traffic monitoring centers. Commercial ships, ocean-going vessels and recreational boats… |